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Terms of Service

Terms of Service

Introduction

Welcome to Redefined! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.


Eligibility

To use our website and services, you must be at least 18 years old. By using our services, you confirm and warrant that you meet this age requirement.


Account Registration

Certain features of our website may require you to create an account. You agree to:

  • Provide accurate and complete information during registration.
  • Update your account information as necessary to keep it accurate and current.
  • Keep your account credentials confidential and restrict access to your account.

You are responsible for all activities that occur under your account.


Orders and Payments

  • All orders placed through our website are subject to acceptance by us.
  • We reserve the right to refuse or cancel any order at any time.
  • You agree to pay all charges incurred by you or anyone using your account or payment method at the prices in effect when those charges are incurred.

Shipping and Delivery

Shipping and delivery times vary based on your location and selected shipping method. While we aim to process and ship orders promptly, we do not guarantee delivery times. Please refer to our Shipping Policy for more information.


Returns and Refunds

Your satisfaction is important to us. If you are not happy with your purchase, you may return it in accordance with our Returns Policy. Please review the Returns Policy for complete details.


Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Redefined or its content suppliers and is protected under copyright, trademark, and other applicable laws.

You may not use, reproduce, or distribute any content without prior written consent from Redefined.


User Conduct

By using our website and services, you agree to:

  • Only use the website for lawful purposes.
  • Avoid posting or transmitting harmful, threatening, abusive, defamatory, or objectionable material.
  • Not interfere with the operation of the website or services or disrupt the use of the website by others.

Limitation of Liability

To the fullest extent permitted by law, Redefined is not liable for:

  • Indirect, incidental, special, consequential, or punitive damages.
  • Loss of profits, revenues, data, use, goodwill, or other intangible losses resulting from:
    • Your use or inability to use our services.
    • Unauthorized access to or use of our servers or stored information.
    • Bugs, viruses, or harmful content transmitted through our services by third parties.
    • Errors, omissions, or issues in any content made available via the services.

Changes to Terms

We reserve the right to update or modify these Terms at any time. If changes are made, the revised Terms will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.


Governing Law

These Terms and any disputes related to them or your use of our services are governed by the laws of Queensland, without consideration of its conflict of law provisions.


Contact Us

If you have questions or need assistance, please reach out to us at contact@redefined.au.


Thank you for choosing Redefined!