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DISCOVER MORE IN OUR FAQ

We get it, optimizing your breath for better performance, better sleep, and better recovery sounds a bit tricky. That’s why we've made finding the answers easy. Discover everything you need to know about Redefined – how it works, how often you should use it, and if it's
the dream product for you.

For additional details about payment, shipping, product troubleshooting, or any technical inquiries
you may have, please visit our Contact page.

Products

Below are some of the most commonly asked questions we receive.

What is Redefined?

Redefined is all about simplifying what it means to feel amazing. Inspired by the question, “Why does wellness have to be complicated?” we’re a team of health enthusiasts who’ve had enough of overthinking. Breathing better, sleeping deeper, and fully enjoying life—these things should be effortless, and we’re here to make that happen.

How Do I Use The Nose Strips?

Easy Application in 3 Steps:

  1. Prepare: Start with a clean, dry nose.
  2. Apply: Remove the backing and center the strip over the bridge of your nose. Press firmly along the sides to ensure it sticks. Press down for 5 seconds for a secure hold.
  3. Remove: When you're ready, gently peel the strip off from both ends.
How Do Redefined Strips Work?

They gently lift and open your nostrils, allowing for improved airflow and easier breathing. Our nasal strips are adhesive, hypoallergenic strips that you stick on your nose for a comfortable feel.

Can I Sleep With Redefined Nose Strips?

YES.

Redefined tape enhances your breathing to improve performance and recovery, whether you're exercising, working, or sleeping.

Do Nose Strips Work If I Have A Stuffy Nose?

Certainly!

Redefined nose strips are great for opening up your airways when you're feeling congested. Mouth breathing can often make nasal congestion worse, so these strips can help. However, we advise against using nose tape if you have a cold or sinus infection.

Will The Nose Strips Fall Off?

Redefined nose strips are crafted with specially designed medical-grade adhesive to ensure they stay firmly in place during intense workouts and while you sleep.

Can I Reuse My Redefined Nose Strip?

Fresh tape, fresh start. Redefined tape is designed for convenient single-use, ensuring a hygienic and effective breathing routine.

Are The Nose Strips Latex-Free & Suitable For People With Allergies?

Yes, definitely! Our nose strips are completely latex-free and crafted from natural materials. We prioritize avoiding potential allergens, using carefully chosen ingredients that are gentle and safe for most people, including those with sensitive skin or allergies.

If you'd like more information about the materials in our products, don’t hesitate to contact our friendly team at contact@redefined.au

Will It Hurt To Remove The Tape?

No. Redefined is designed for easy and pain free removal.

Orders

Got a question about redefined orders? Check the most commonly asked questions below.

How Do I Place An Order?

To place an order, visit our website and browse for the products you want. Add them to your cart, and when you're ready, proceed to checkout. Enter your shipping and payment details to finalize your purchase.

What Payment Methods Do You Accept?

We offer multiple payment options, including major credit cards like Visa, MasterCard, and American Express, as well as PayPal, Afterpay, and other secure methods.

Is it possible to cancel or modify my order after placing it?

To cancel or modify your order, reach out to our customer service team as soon as possible. While we’ll do our best to assist, please note that changes may not be possible if the order has already been processed and shipped.

Can I Check The Status of My Order?

Yes.

To check your order status, log into your account on our website and view your order history. You’ll also receive email updates, including a tracking number once your order has shipped.

Shipping & Returns

Find out all you need to know about shipping, returns, and exchanges

What Is Your Shipping Policy?

We provide fast, reliable shipping within Australia and internationally. Orders are usually processed within 24 business hours and shipped using standard or express delivery options. Delivery times vary based on your location.

How Much Does It Cost To Ship My Product?

Within Australia, Redefined shipping costs are a flat rate of $10 for standard and $15 for express delivery. Standard shipping is free for orders over a specified amount. International shipping rates are calculated at checkout.

What Is Your Return Policy?

We have a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, you can request a full refund or exchange. Contact our customer service team to start the return process.

How Do I Begin The Return Process?

To begin a return, reach out to our customer service team with your order number and the reason for the return at contact@redefined.au. They will provide a return authorization and detailed instructions for sending the product back.

How Do I Track My Order?

After your order is shipped, you’ll receive a tracking number by email. Use this number to monitor your delivery status on the carrier’s website.

Have a question that isn't listed?

We are always here to improve and assist in anyway. Please fill out the form below and a team member will be in touch straight away!